Watch: Should Small Business Owners Sue Customers for Negative Yelp Reviews?
In the past few years I’ve notice a disturbing trend among small business owners struggling to deal with angry customers on social media. Unfortunately, many of these angry customers are going on yelp to express their frustrations. So in a poor effort to “save” their digital reputation several owners have sued customers for posting negative reviews on yelp.com
According to Cristin Severance of Dallas station KTVT, this Texas couple are facing a lawsuit demanding thousands of dollars over a negative review they posted on yelp about a business. The couple were unaware of the contract they signed prohibiting them from writing any poor reviews about the company.
Goto Original Post: http://wallydigitalgrp.com/business-sue-customers-for-negative-reviews/
Author: Walford Guillaume
Published: Mon Aug 08 2016 11:45:10 GMT+0000 (UTC)